Response Group Part 2: Enhanced Hunt Group

Well after a short break in this series, I am back onto Response Group in R2 and giving the diagrammatic version of what is possible. This entry will focus on enhanced hunt group.
Enhanced hunt groups are very similar to basic but with the added features of a welcome message and scheduling business hours. MOH makes its first appearance while waiting for a contact to answer. I will let the diagram tell the rest of the story.

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