In an effort to provide more content on VoIPNorm I am constantly searching far and wide to find relevant educational material that makes sense to post. TechNet provides some of the best material in the form of webcasts, virtual labs and videos there is to find on Lync. Over the next few months I will be posting weekly content from TechNet to help get this content more exposure along with my regular posts. I know how hard it can be to find this type of content and also some people just don’t know it exists so don’t know to look. Hopefully someone somewhere finds this useful.
After completing this lab, you will be better able to use the Lync Server 2010 Management Shell scripts to create groups, queues, and workflows, use the Lync Server 2010 Management Shell commands to edit workflows, assign phone numbers, configure agent anonymization, and experience the behavior of various workflows.