My name is Chris Norman. I am a Lync Technology Specialist at Microsoft. I have been working in the IT industry for 14 years from a humble beginning in the Royal Australian Air Force to working from some of the largest Companies in the world. Today my focus is on engineering presales and helping customers reach their goals with Microsoft Unified Communications.
I moved to US in 2005 after an international exchange program with my former employer. Luckily for me the exchange became permanent. I began working on Unified Communication’s about 6 years ago when I was trying to provide a demo environment of the latest and greatest technologies for company executives at a large aerospace company. This grew and in 2007 we launched a 300 person pilot which today is heading towards 6000 users on Microsoft Unified Communications as part of full production environment. Although I no longer work there I still feel great pride in taking those first steps and working with a great team.
I started VoIPNorm as a way to help me earn a Microsoft Most Valuable Professional Award for community contributions to IT. The blog along with continued contribution to forums and user groups lead to MVP in 2009 for OCS. The blog has really become much more to me. Not only is it a place to store information I may otherwise forget it also has given me a chance to collaborate with people I may not have had a chance to get to know.
Comments and Feedback
I am always looking for ways to improve VoIPNorm and your comments and feedback are greatly appreciated. Whether you think the format could be improved or you are after information on a particular topic please let me know.
Dave is a Senior Support Escalation Engineer with the Enterprise Communications Support group in Charlotte, North Carolina. Dave started his employment with Microsoft in October 2001, spending several years supporting Microsoft Exchange Server both as a Support Engineer and Technical Lead. In August 2008, he moved to the Unified Communications team, where he specializes in supporting VoIP communication involving Office Communications Server and Microsoft Exchange Unified Messaging. Dave is married and has three children.