Microsoft internal IT department has released this new Whitepaper on their Lync deployment that was used to displace 7 PBX’s. It has some great lessons learned and driving reasons behind the internal deployment of Lync.
Of course Microsoft were always going to deploy Lync internally but MSIT are pretty straight forward and honest when it comes to product feedback to Microsoft product groups and customers. They had a voluntary program for people to sign up as beta users. Over 28,000 signed up to be on the “dogfood” program which shows just how popular the features of OCS R2 had been internally.
As for me I have been on the MSIT Lync “dogfood” program since they launched. Having been through a number of upgrades as they moved from Beta to RTM code it really has been a successful program with great results. I haven't experience a single service interruption and considering I am a mobile worker rarely stepping into the office this is impressive.
If you get the chance check the whitepaper out. Its in point format so it’s a quick easy read.