VoIPNorm's Collaboration Blog

I am not going to go to deep into the features but more just wanted to comment on the experience with OCS integration. Not too much has chan...

This year due the economy, Cisco IP Telephony User Group is going local rather than a national conference. This year they are having one-day...

I am a big fan of the response group application. Although this by no means replace a full blown call center application, what it does provi...

Recently I received a comment about OCS E911 support from a vendor. He said that the company he represented now supported OCS and E911. So I...